Returns & Exchanges

At Ottoman Swords, we want you to be completely satisfied with your purchase. If your item does not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account and select the 'Order History' tab to locate the specific order you wish to return or exchange.

• 2.
  Print Return Label

  Download and print the prepaid shipping label provided through our returns portal and securely attach it to your package.

• 3.
  Package Your Item

  Place the item back into its original box with all tags attached, ensuring the garment is folded neatly to prevent damage during transit.

• 4.
  Drop Off and Track

  Hand over your package to the designated courier service and keep your tracking number handy until you receive your refund confirmation email.